Ju Monique

SKIN & BEAUTY CLINIC

Cancellation & Refund Policy

Cancellation Policy

We require at least 48 hours’ notice to cancel or reschedule any appointment.
Appointments cancelled within 48 hours may incur a 50% cancellation fee.
No-shows will be charged 100% of the scheduled service.
Multiple late cancellations or no-shows may require prepayment for future bookings.
Please refer to our full Terms & Conditions for detailed information.

Non-Refund Policy

All treatment fees are non-refundable, except where required by law.
Prepaid packages or bundled offers are non-transferable and cannot be split across services.
Products cannot be returned once opened unless proven faulty in accordance with Australian Consumer Law.

Please refer to our full Terms & Conditions for further details.